FREQUENTLY ASKED QUESTIONS
All confirmed designs can be orderd by sending us your design and roster to email@example.com
Yes. We have some samples in stock we can send you, but we need a deposit to ensure we get the sample(s) back. We will return the deposit or credit your order once you return the sample(s). We will not refund the shippng cost.
Only upon request and this will incur additional production sample- and shipping cost.
We need your logo in a vector format like eps, ai, cdr etc. and we need the Pantone color codes. Often, we can find these in your logo file, but it is always nice to hand on hand. We therefore create a Design proposal for you that display all this information. Finally, we need your roster. We need to know what names and numbers go on which sizes. Simply email this to us in a format that is easiest for you.
You can find this information on the product page. If you require a lower order minimum, then contact us or your local representative.
Our production time is 4-6 weeks for the majority of the year. During peak season or for some samples, the production time can be up to 8-12 weeks.
Yes. We offer different types of discount. Volume or Partner discounts are both available.
Yes. Simply contact us to find out if we can help you.
Yes. You can apply here.
All orders ship from our distribution centre in Denmark.
You can pick either postal serivces (EU) or UPS at checkout.
That all depends on the product. Some are made in USA, some in Asia and some in South America.
This information will be included in the ordering process.
Not if you are located in the EU but orders shipped outside of the EU could incur customs and tax charges. This all depends on your location and how we can best get the products to you. Talk to your sales representative for options.